What type of request is this
I have found a Bug
Detailed Description of Request
This support request is in relation to order #5553.
The customer placed an order for a 15kg bag of Clinivet and should of received free delivery but they were charged a £4 delivery fee.
I also want to note that the charge for delivery is £3.50 when the order is under 15kg. All customers are being charged £4 per delivery when under 15kg
What is the desired outcome
Delivery charges fixed so when a customer orders over 15kg worth of product they receive free delivery
Urgency Level: Urgent
Current Status of request: Closed
Request Sent: January 28, 2019 4:51 pm by Ciaran Esler
Updated: February 12, 2019 12:48 pm
Incorrect weight set in shipping options. fixed now.